Where are you located?
We are located at 1318 Michigan Avenue in Saint Cloud, FL. No appointment needed! come see us!
What services do you offer?
We offer the following services:
Events ending after our latest pickup time must be approved in advance.
They may require next-day pickup or an after-hours fee.
Do you allow customer pickup?
Yes! Customer pickup is permitted; however:
Condition of Returned Items
All rental items must be returned in the same condition they were received.
Excessive dirt, food, tape, wax, glitter, or decorations requiring additional cleaning will incur a cleaning fee.
What areas do you service?
We travel only in the state of Florida! The order must meet the minimum requirement for the area.
What is your delivery fee?
The delivery fee depends on the distance from our location and the delivery items.
How can I get a quote and or make a reservation?
There are several convenient ways. These are the following:
As early as possible.
Inventory is booked daily, and availability cannot be guaranteed without a deposit.
A conversation does not constitute a reservation.
What forms of payment do you accept?
Our payment options include
What do you require to reserve?
What happens if I need to cancel? Will my deposit be refunded?
We do not offer refunds.
Cancellations incur a $25.00 fee, deducted from the amount paid.
The remaining balance will be issued as store credit, valid for 6 months from the cancellation date.
What if there was damage to the inventory during my event?
While the inventory is in your possession for your event, you are responsible for it. Any damages incurred must be compensated for at the time of pick-up, at a minimum cost equivalent to the replacement value of the inventory, in addition to tax and shipping expenses.
Weather Policy
Outdoor events are booked at the client’s discretion.
Weather conditions do not qualify for refunds.
If weather prevents safe delivery or setup, we will reschedule based on availability or issue a credit per our cancellation policy.
Respect and Conduct Clause
Dolce Rentals, The Party Boutique LLC, is committed to providing exceptional service in a respectful and professional environment. We reserve the right to pause or terminate services without refund if any member of our team experiences or perceives disrespectful, hostile, or inappropriate behavior — verbal, written, or physical — from clients, guests, or affiliates.
This includes harassment, intimidation, discriminatory remarks, or any conduct that compromises the safety, dignity, or well-being of our staff or business.
Our team’s safety and dignity are non-negotiable, and we appreciate your partnership in maintaining a positive and respectful atmosphere.
We are located at 1318 Michigan Avenue in Saint Cloud, FL. No appointment needed! come see us!
What services do you offer?
We offer the following services:
- Event Rentals
- Event Decor
- Vinyl Decal Cutouts - (you can find these under the add on tab in the catalog)
- Balloon sales and Balloons kits (COMING SOON)
- Paper Crafts
- Mock-ups
- Delivery and Pickup (we deliver and pick up the same day)
- Latest pickup time: 11:00 PM Monday–Saturday, 10:00 PM Sundays
- After-hours pickups: $100.00 per hour (not prorated)
- Next-day pickup: must be approved by management
- Day-before deliveries: $25.00 fee, completed after 6:00 PM
- Table and chair setup is not included unless the paid “Set Up Fee” is added to the reservation.
Events ending after our latest pickup time must be approved in advance.
They may require next-day pickup or an after-hours fee.
Do you allow customer pickup?
Yes! Customer pickup is permitted; however:
- Only select items are eligible for pickup.
- Proper transportation is mandatory to prevent damage to the inventory.
- We reserve the right to refuse a pickup if the transportation vehicle is not appropriate or may risk damage to our inventory.
- Customers are fully responsible for all inventory while it is in their possession. Any damages will be assessed and collected upon return at the replacement cost, plus tax and shipping.
- Fridays: 3:00 PM – 6:00 PM
- Mondays (after weekend events): 11:00 AM – 6:00 PM
Condition of Returned Items
All rental items must be returned in the same condition they were received.
Excessive dirt, food, tape, wax, glitter, or decorations requiring additional cleaning will incur a cleaning fee.
What areas do you service?
We travel only in the state of Florida! The order must meet the minimum requirement for the area.
What is your delivery fee?
The delivery fee depends on the distance from our location and the delivery items.
How can I get a quote and or make a reservation?
There are several convenient ways. These are the following:
- Via social media DM Facebook or Instagram.
- Submit a webform inquiry under the inquiry tab.
- Via email to [email protected]
- Via text (WhatsApp preferred): 321-295-2998
- Kindly provide the date of the event, the items of interest, the venue address, and the start and end times of the event.
As early as possible.
Inventory is booked daily, and availability cannot be guaranteed without a deposit.
A conversation does not constitute a reservation.
What forms of payment do you accept?
Our payment options include
- All major credit cards/debit cards (3% convenience fee)
- Zelle.
- Cash in store only.
What do you require to reserve?
- A 50% deposit is required to create a reservation.
- Remaining balance is due by Monday of the event week.
- Failure to pay will result in cancellation, and all funds paid will be forfeited.
- Bookings made within 7 days of the event require full payment.
- Orders $60.00 or less require full payment.
What happens if I need to cancel? Will my deposit be refunded?
We do not offer refunds.
Cancellations incur a $25.00 fee, deducted from the amount paid.
The remaining balance will be issued as store credit, valid for 6 months from the cancellation date.
What if there was damage to the inventory during my event?
While the inventory is in your possession for your event, you are responsible for it. Any damages incurred must be compensated for at the time of pick-up, at a minimum cost equivalent to the replacement value of the inventory, in addition to tax and shipping expenses.
Weather Policy
Outdoor events are booked at the client’s discretion.
Weather conditions do not qualify for refunds.
If weather prevents safe delivery or setup, we will reschedule based on availability or issue a credit per our cancellation policy.
Respect and Conduct Clause
Dolce Rentals, The Party Boutique LLC, is committed to providing exceptional service in a respectful and professional environment. We reserve the right to pause or terminate services without refund if any member of our team experiences or perceives disrespectful, hostile, or inappropriate behavior — verbal, written, or physical — from clients, guests, or affiliates.
This includes harassment, intimidation, discriminatory remarks, or any conduct that compromises the safety, dignity, or well-being of our staff or business.
Our team’s safety and dignity are non-negotiable, and we appreciate your partnership in maintaining a positive and respectful atmosphere.
